Where can I buy a Therabath and accessories (optional mitts, boots, and liners)? Please call us at 800-321-6387 for dealer information or go to our products for secure ordering.
I've seen some cheaper paraffin baths in stores. Are they the same as the Therabath? The Therabath is proudly made to professional healthcare standards right here in the USA -- but is available to everyone.
We make sure each unit that leaves our factory is durable, reliable, and safe. We provide quality products and service because when you're in pain, you want fast, dependable relief.
Please see our Comparing Paraffin Baths page, for a complete list of the qualities that make the Therabath the leading paraffin bath.
How often should I use the Therabath? The answer depends on you. Use it as often as necessary to relieve pain or moisturize skin. Some people find that paraffin treatments are especially effective in the morning to loosen up the hands for daily activities, and again in the evening to relieve pain before sleeping. Others use their baths less often. Try a few experiments to see what works best for you.
How do I know whether I should use paraffin therapy? As with any medical treatment, if you have specific questions, consult a physician or physical therapist before using this device.
How do I clean my Therabath? Cleaning instructions are in your operator's manual, or go to the Cleaning Your Therabath page.
Can I reuse the paraffin? We suggest that you not reuse the paraffin removed from your skin because it contains material that will eventually form a sediment on the bottom of the unit. Also, if you reuse the paraffin, you will have to clean your Therabath more often.
Why does the green (red for 220V units) light go on and off? The Therabath unit cycles on approximately 4 times per hour for a short period of time each cycle. This is normal operation and does not indicate that the unit is not working properly. If the wax, after 8-10 hours, is not completely melted then this may indicate a problem with your unit.
Does the Therabath have an on/off switch? Because of the time it takes to safely melt paraffin, there is no on/off switch on the bath. Think of your Therabath as a refrigerator, except in reverse. Just as you leave your refrigerator on and ready to use, leave your Therabath on too! Because the Therabath is well constructed and has extra insulation, it is very economical and safe to operate and costs only pennies per day.
Does the Therabath have a temperature-setting dial? No, the Therabath operates automatically at a medically prescribed temperature.
Temperature-setting dials on paraffin baths really don't help you to use your bath any faster. The paraffin may melt faster, but it may be too hot to use for several hours (it actually has to cool down first!).
How can I make the paraffin melt faster?
1) Before melting the paraffin, put the grille on TOP of the unmelted paraffin (as instructed in the manual)
2) Leave the lid on to keep the heat in
3) After about four hours, if the paraffin hasn't melted, stir the paraffin as much as possible, and then stir it again an hour or two after that.
Why does the Therabath have a grille? The grille mainly hides particles that may collect on the bottom.
What size is the Therabath? The inside dimensions are 12.9" L x 6.75" W x 5" D(32.8 x 17.2 x 12.7 cm). The outside dimensions are 14.25" L x 8.5" W x 7.75" D(36.2 x 21.6 x 19.7 cm).
What do I do if I spill the paraffin? Go to In Case of Paraffin Spills.
How long will 6 pounds (2.72 kg) of paraffin last? Six pounds of paraffin provides approximately 42 manicures (both hands) or 32 pedicures (both feet), assuming three dips per hand or foot. (Remember to keep the paraffin amount in between the level lines.)
I've seen your paraffin scents . How do I replace the paraffin in my Therabath? Please go to the Replacing the Paraffin page.
Can I add essential oils to paraffin? Yes, only one to two drops of natural oil-based products, such as h Essential Oils. Do not add water-based products. See also About Paraffin for more information.
Are paraffin treatments sanitary? Yes, paraffin treatments are proven safe and sanitary when performed according to manufacturer’s suggested guidelines. No documented instances of cross-contamination due to communal use of paraffin baths have been reported. Therabath paraffin is maintained at 130 degrees F and contains no water, so it is a very hostile environment for pathogens to survive. And when you dip, an instant barrier is formed between the skin and paraffin, so what is on your skin (including germs, dirt, etc) stays on your skin. The results of several lab studies supporting these statements are available on our Therabath Hygiene Page.
Does paraffin remove hair? No.
Does insurance cover the paraffin treatments? Doctor-prescribed paraffin treatments are covered by Medicare. Check with your insurance company for details.
Are there service manuals available? Yes. If you have the capabilities to complete your own repairs please download the correct manual.Right Click on the file of your choice and choose Save Target As to save the PDF file. 110 Volt Unit or 220 Volt Unit .
Are there MSDS sheets available? Yes. Please look on our Service page for a complete list.
What is the difference between paraffin wax and candle or canning wax that I can find in the craft store or grocery store? The critical physical property of each of these waxes is the “melt point” or the temperature at which the paraffin becomes a liquid. Paraffin wax used in therapy has a melt point of approximately 119-121 degrees F. Candle waxes can vary from soy wax and soy wax blends at 100 degrees, which allow for the oils to be used in massage, to higher melt paraffin waxes at 150-170 degrees. Canning wax used for preserving preserves or food is also 150-170 degrees. At approximately 140 degrees a person will be scorched when immersing in water; this temperature rises to 150 degrees when immersing in wax (because of the “glove” barrier ). It is very dangerous to use paraffin waxes formulated for candles and canning, as the user is subject to a burn.